Privacy Policy

Last updated: 27 May 2026

Celove ("Celove", "we", "us", or "our") operates this website and provides livestream production, creator collaboration, and digital commerce services from our bases in Stockholm, Sweden and Hong Kong SAR. This Privacy Policy explains what personal data we collect, why we collect it, and the choices you have. We are committed to handling your data in line with the EU General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

1. Information we collect

Contact details you submit through our contact form or by email, WhatsApp, or social media — such as your name, email address, company, and message.
Project information you share with us in the course of a quotation or engagement.
Technical data automatically collected when you visit, such as IP address, browser type, and pages viewed, used to keep the site secure and functioning.

2. How we use your information

To respond to enquiries and provide quotations.
To deliver and manage the services you request.
To send service-related communications.
To maintain the security, performance, and integrity of our website.
To comply with legal and accounting obligations.

3. Legal basis

We process your data on the basis of your consent, the performance of a contract with you, our legitimate interest in operating and improving our business, and compliance with legal obligations.

4. Sharing your information

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, email, hosting, and payment providers such as Stripe or Airwallex), and where required by law. These providers are bound to protect your data and use it only for the purposes we specify.

5. Data retention

We keep personal data only as long as necessary for the purposes described above or as required by applicable law, after which it is securely deleted.

6. Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, and to object to processing or request data portability. To exercise these rights, contact us at info@celove.com.

7. Cookies

This website uses only essential cookies required for basic functionality. We do not use advertising or third-party tracking cookies. You can control cookies through your browser settings.

8. International transfers

As we operate in both Sweden and Hong Kong, your data may be transferred and processed in either location. We take appropriate safeguards to protect your data in accordance with applicable law.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date.

10. Contact

For any questions about this Privacy Policy or your personal data, contact us at info@celove.com, by WhatsApp on +46 73 565 60 56, or by post at Birger Jarlsgatan 23, 111 45 Stockholm, Sweden.